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Community Services: Communication

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Featured Library Resources

eBooks

Conversation Starters for Direct Work with Children and Young People : Guidance and Activities for Talking about Difficult Subjects
The Gift of the Gab : The Subtle Art of Communicating
Communication : How to Connect with Anyone
Social Media in Social Work Practice

Streaming Video

Body Language and Assertiveness
Communicating on the Phone
Communicating in Writing
Types of Behaviours of Concern

TED - The 6 keys of powerful communication

Book cover: People Skills

Book cover: Communication across the lifespan

Book cover: How to talk to absolutely anyone : confident communication for work, life and relationships

Book cover: Communication & interpersonal skills in social work

Book cover: Improve your communication skills : how to build trust, be heard and communicate with confidence

Book cover: The mindful guide to conflict resolution

Book cover for Writing Skills for Social Workers

The Strengths Approach

Peaceful conversations : preventing conflict in communication across cultures in the workplace, among family & friend

Nonviolent Communication

Websites

10 ways to improve your communication skills (Lifehack)
15 common communcation mistakes (Lifehack)
Body language: Understanding non-verbal communication (MindTools)
Communicating effectively with Aboriginal and Torres Strait Islander people (QLD Health)
Communications: Policy Toolkit (NADA)
An illustrated guide on how to communicate with body language (WikiHow)
Maintaining personal & professional boundaries (Relationships Aust)
Motivational Interviewing (YouthAOD Toolbox)
Non-verbal communication (HelpGuide)
Principles and Techniques of Motivational Interviewing (AIPC)
Social Media, information and communication technologies: Part 1 (AASW)
Social Media, information and communication technologies: Part 2 (AASW)
Social Media Policy for agency staff (Services Australia)
Tips for communicating (Reach Out Australia)
What is a person-centred approach? (NDP)

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We acknowledge the Palawa people as the traditional custodians of the land on which we learn and work together and are committed to building relationships and opportunities for all Aboriginal people in our region.

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